Privacy Policy – Tomoko Spa Beverly Hills
Effective Date: [Insert Today’s Date]
Tomoko Spa Beverly Hills respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and protect your information.
1. Information We Collect
We may collect the following types of personal information when you visit our website, book a treatment, purchase a gift card, or contact us:
- Full name, email address, phone number
- Billing and shipping address
- Credit card or payment details (processed securely)
- IP address, browser information, and session behavior via cookies and tracking technologies (e.g., Google Ads, Google Analytics)
2. How We Use Your Information
We use this information to:
- Process and confirm bookings or purchases
- Send appointment confirmations and updates
- Provide customer support
- Improve our website experience
- Serve personalized advertising through platforms like Google Ads or Facebook
3. Use of Cookies & Tracking Tools
We use cookies and similar technologies to track user activity, personalize content, and measure advertising performance. You can opt out via your browser settings or tools like Google’s Ad Settings.
4. Data Sharing
We do not sell your personal information. We may share data with secure third-party services (like payment processors or advertising platforms) only as necessary to fulfill your request or provide services.
5. Your Rights
You have the right to:
- Access or request deletion of your data
- Opt out of marketing communications
- Control tracking through your browser or device settings
To make a request, contact us at info@tomokospa.com.
6. Contact Us
Tomoko Spa Beverly Hills
📍 141 S Beverly Dr, Beverly Hills, CA 90212
📧 info@tomokospa.com
Gift Card & Cancellation Policy – Tomoko Spa
Gift Certificates
- All Tomoko Spa gift certificates are final sale and non-refundable.
- Gift certificates do not expire and carry no service or inactivity fees.
- They are valid for spa treatments, packages, or custom services offered at Tomoko Spa.
- Lost or stolen certificates cannot be replaced without proof of purchase.
Appointments & Cancellations
- Please arrive at least 15 minutes prior to your scheduled appointment.
- Appointments canceled or rescheduled with less than 24 hours' notice may be subject to a cancellation fee.
- No-shows will be charged the full service fee.
- Late arrivals may result in shortened treatment time without adjustment to the service price.
Rescheduling
To reschedule, please email us at info@tomokospa.com or call us: +1 (310) 205-7300 at least 24 hours in advance.